Mood

Shipping & Delivery

Delivering Lightto Your Door

Every Mood piece is hand-inspected, carefully packaged, and shipped with full insurance — ready to transform your space.

Free Shipping

On all orders over $150

1–2 Day Processing

Orders before 2 PM EST ship next day

Fully Insured

Every package protected in transit

Rates & Methods

Final rates are calculated at checkout based on your address and order weight.

MethodDeliveryCost
Standard5–7 business daysFree over $150 / $8.95
Expedited3–5 business days$14.95
Express1–2 business days$24.95
White GloveScheduled$49.95

White Glove includes in-room placement and packaging removal for select large fixtures.

From Order to Doorstep

1

Order Confirmed

Confirmation email sent with your order summary.

2

Quality Inspection

Each piece is examined by hand and wrapped in protective materials.

3

Shipped & Tracked

Tracking number emailed so you can follow every step.

4

Delivered

Your Mood piece arrives, ready to illuminate your space.

Domestic Shipping

We ship to all 50 U.S. states, Alaska, Hawaii, and U.S. territories. Remote areas may add 1–2 days to the estimate.

International Shipping

Available to Canada, the UK, Australia, and select EU countries. Customs duties and import fees are the recipient's responsibility.

Order Tracking

A tracking link is emailed once your order ships. You can also check status from your account dashboard.

Common Questions

Yes — if your order hasn't shipped yet. Contact us as soon as possible and we'll update it.
Every shipment is fully insured. Contact us within 7 days of the expected delivery and we'll arrange a replacement or full refund — no extra cost.
Not at this time. Mood is exclusively online and all orders ship directly to your door.
Floor lamps and pendant lights ship in double-walled boxes with custom foam inserts and protective tissue wrapping.
If your order hasn't shipped yet, we can often upgrade the method. Reach out and we'll check.
Our premium option for large fixtures — includes scheduled delivery, in-room placement, and full packaging removal.

Still Have Questions?

Our team responds within 24 hours.

Contact Support